Provide strategic and operational oversight and guidance on CRM implementation
Provide recommendations to Sponsorship Committee
Ensures project progress is communicated to Sponsorship level
Ensures project meets university standards and the needs of the stakeholders
Ensures change management occurs outside of CRM project teams
Champions CRM Project to stakeholder communities
Monitor and mitigate risks from project impacts to business areas
Advise and support change management throughout stakeholder communities
Advise and support adoption
Advise and support sustainment
Decision Scope:
Provide recommendation on vendor selection to the CRM Sponsors
Approvals on major individual budget changes or minor budget changes within the approved budget with oversight from the CRM Sponsors
Approve major process changes which may have significant impact within the CRM project stakeholder communities
Approve moderate scope changes that results in changes to budget or schedule
Approve moderate schedule changes which affect the completion of project deliverables
Provide recommendations to CRM Sponsors when major project decision points where the overall status of the project and activities will need to be evaluated and decisions will be made to continue as planned, postpone for a set period or postpone for an indefinite period
Approve staff changes to the CRM Delivery Team within the established budget
Review and approve CRM Delivery Team recommendations